To return an item, please contact our customer services email, referencing your order number, full name, delivery address and reason for return with evidence. You will need to pay for and print a returns label to (manufacturer address?), and attach it to the parcel, and take it to your local Post Office. Any refund will not include the cost of return labels. *You have 10 days to return an item. Items returned after 10 days will not be refunded. * Please Note, it can take up to 10 working days for the item to be returned to us and credited to your original payment method. Returns and Refund Criteria: Your item must meet the following criteria to qualify for a refund:

• The item must be unworn.
• The item must be in original condition (no signs of wear, damage, scuffs/marks).

Your item will be assessed accordingly to the reason of return. If your item does not pass our assessment, we will not ship the item back to you and you will not receive a refund. Please use this at your own discretion.

A tracking number is sent to you through email once the order has been despatched from our warehouse. Please use the link on the email provided to get an update on your parcels.

Refunds can take up to 5-7 working days. This may differ in regard to your bank provider, in which case you need to contact your bank for an update.

* Refunds may also be delayed due to public holidays (Bank Holidays). *

We require photographic proof that the item is faulty before being worn, to be eligible for a refund. The label must still be attached to the product.
If you require further assistance, please contact us at [email protected]

See our Size guide

If you encounter an issue placing an order, please ensure all provided information is correct, (payment details, delivery address, phone number, account information).

If your order still won’t process, please contact your bank provider for further information.

If you have placed an order and the tracking information states that your parcel(s) have been damaged in transit, it is your responsibility to immediately contact the courier.

Yes – Your billing and shipping addresses can be different. This means you can order an item for someone else that is at a different address to yours.

Please ensure you provide both a billing and shipping address before you order as these will be required to process your order. This can be done in the MyAccount menu.